Friday, July 10, 2009

AP style update - bondholder

A quick AP style update. The wire service now says bondholder as one word is the preferred form.

In case that was troubling you ...

Doug

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New microformat markup for news

Worth paying attention to ...

The AP, Media Standards Trust and some others are pushing for a new microformat markup scheme for online news sites stories that would provide a fair bit of new information about each item.

This would include more precise dating and location information, what republication rights are associated with the story, and a "statement of news principles" under which it was published (though the slideshow example on the Media Trust site (eighth slide in) seems pretty lame, such as "it isn't plagiarised," "the quotes aren't made up" and "there is no direct conflict of interest" - gee, ya think so?).

Part of the point of all this is that Google is now supporting the microformats in its search results.

Media Trust has a full site dedicated to this at Value Added News, complete with an example of how it can operate in copy (hint, lots of "span" tags). The hNews specification is built off hAtom, which itself is built off the Atom version of newsfeeds.

(Which then raises a question in my mind - since many news orgs use RSS and not Atom, is there a problem here? Help me out, folks. This is beyond my technical expertise.)

Things are still in development. But the question to me is how do you implement this in smaller newsrooms? Are their editorial systems up to this? Certainly, staffs are going to need a quick way to input only the minimal amount of such information, with as much as possible machine generated. This may be fine for big organizations like AP and Media Trust, but I'd like to see more discussion about how it might be implemented in community news organizations -- and that needs to be in the kind of nontechnical language that harried managers and editors in those organizations can digest quickly.

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Thursday, July 09, 2009

Reuters style online

Reuters now has put its stylebook online.

Dean Wright, the global editor for ethics, innovation and news standards, says, among other things, that it's an effort at transparency.

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Tuesday, July 07, 2009

For the "no-link" crowd, something to consider

Simon Owens found one of his posts promoted to the front page of Huffington Post this week, and suddenly the unique visitors to his Bloggasm blog were coming in by the boatload.

It's a good, if not empirically rigorous, example of the idea that the Web is, well, a web, and part of the way things work is that you get to link to me and me to you -- and we both benefit.

This, of course, is not the way Judge Richard Posner and some media folks see it -- they would rather bottle things up, at least initially, so that news organizations retain the "exclusive." The logical problem is that people are less likely to link to you (as they are with the Wall Street Journal, which puts its paywall up to direct links, but does allow a Google workaround). And then they are less likely to find you while others find a way to paraphrase or write around your material.

So you are left with the "long tail" Chris Anderson has written about. The problem there is that the long tail is about pennies. The dollars are in the here and now, and they are very fleeting.

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Social media advice for newsrooms

Dan Honigman has some excellent, practical advice at his Old Media, New Tricks blog about how newsrooms should approach -- and interact with -- social media.

It's not just the same old stuff that essentially boils down to "ya gotta be there" without a lot of practical tips about what to do once you are there - or how to prepare for getting there.

One of the things I love: [B]efore you put your news organization out there, it’s good to have a game plan. It’s not only enough to figure out who will be the front man for your newspaper, Web site or broadcast site in social media, you must first figure out:

- Voice
- Content
- How to interact
- Touch points across your organization

Read it. There will be a test.

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Monday, July 06, 2009

Earl Finckle - Mr. Weather - dies

When I worked at WOWO, Earl Finckle, who died this past Friday, was the voice of weather. His slightly raspy, down-home voice fit right in at the station, which pumped his forecasts out across the Midwest and near South with its 50,000 watts.

Listeners didn't seem to care that Earl wasn't in Fort Wayne -- or most of the other cities where he was the voice of "the weather." Or that sometimes the telephone line noise almost drowned him out. More often than not, when people in Fort Wayne talked about the weather, I remember hearing back, "What does Earl say?"

His Central Weather Service was in Chicago, and there's something right with the karma there -- the city of broad shoulders was home to the man on whose intellectual shoulders rested many the fortunes of farmers, pilots, and just plain folk wanting to know if it was OK to go to the lake.

The Chicago Tribune reports that Finckle died Friday in Highland Park Hospital. He was 81.

You'll find several snippets from his forecasts on the airchecks on the WOWO history site.

It's a reminder that no matter how many computers, databases, interconnected networks and flashy green-screen graphics, one of the most powerful forces has always been a person's judgment to make sense of it all and personality to make us listen, read or watch.

Thank you, Earl, for reminding us of that day after day, even though we didn't know it at the time.

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How not to do PR - Sanford-Palin style

We've already seen the shambles that has been S.C. Gov Mark Sanford's revelations ad nauseam about his Argentinian affair.

And then there was the rambling news conference by Alaska Gov. Sarah Palin saying she would step down because she's a lame duck -- a news conference that kept the pundits atwitter all Independence Day weekend.

Now, Palin's lawyer is out with a letter threatening legal action against anyone who writes about the allegation that Palin is under federal investigation in connection with her involvement, whatever it might have or might not have been, in construction of the Wasilla Sports Complex while she was mayor.

As Politico notes: Still, the decision to issue a public statement reciting all the facts in the case now all but ensures that there will be mainstream media accounts of the situation.

Who exactly is advising these folks? Have the Republicans opened a whole new PR agency, Bumble, Fumble and Stumble LLC? First rule of "crisis" management -- and this is a form of crisis -- don't give anyone an opening to keep talking about the stuff you don't want them to keep talking about.

Instead, with this letter, Palin's lawyer now invites everyone to comment on it and, in the process, spotlight the supposedly defamatory information.

The late Molly Ivins famously said about newspapers that it wasn't their dying that angered here, "it's watching them commit suicide that pisses me off."

Ivins was no friend of the GOP, but one could imagine her trotting out that line to characterize the Republicans were she still alive.

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AP style - car pool vs. carpool

Your new 2009 AP Stylebook is still warm off the press, and already you have to make a change in it.

AP has now accepted carpool, one word, as the accepted verb form.

Car pool, two words, remains the accepted noun form.

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Thursday, July 02, 2009

New convergence newsletters

I have been remiss in reminding you that new issues of The Convergence Newsletter are out;

May-June: Our convergence and communities issue has two articles about creating online communities - one is a Q&A with Pegasus News founder Mike Orren, and I wade in with some obsrvations on what it takes to create online community through what we've learned at Hartsville Today.

June: Our international issue features an eye-opening piece by Fulbright scholar Alice Klement on the challenges of teaching convergent journalism in Ethiopia where power outages have to be figured into all the other challenges.

Why two issues in June? Yeah, we got a bit behind, partly because we need your articles. Please send proposals to convedit@mailbox.sc.edu. And in September, we'll have a good summary by Edgar Huang on his research into HD streaming technologies.

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New internships for a new generation

Bet these job requirements weren't in the job or internship you originally applied for:

- At least 150 followers on Twitter
- At least 200 Facebook friends
- Administrator or creator of at least one Facebook group
- A blog with a Google Page Rank of 2 or higher


But they are the requirements for a social media intern at the Phnom Penh Post. The entire description and details are on thomascrampton.com.

He's got a similar skills set up for an Asian internship with Ogilvy Public Relations Worldwide.

So, how many journalism/communications schools are teaching these kinds of skills?

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Quick hits

Two quick things to read as we approach the holiday weekend:

  • Just had a chance to read Malcolm Gladwell's review/critique in the New Yorker of Chris Anderson's newest book "Free," due out next week. Obviously, I haven't read the book yet, but I have read a lot of the buzz and some of what Anderson has written in advance, and I think Gladwell does a good job of grounding this discussion in reality. As Gladwell writes:
    Anderson wants to take “too cheap to meter” seriously, because he believes that we are on the cusp of our own “too cheap to meter” revolution with computer processing, storage, and bandwidth. But here is the second and broader problem with Anderson’s argument: he is asking the wrong question. It is pointless to wonder what would have happened if Strauss’s prediction had come true while rushing past the reasons that it could not have come true. ...
    Strauss’s optimism was driven by the fuel cost of nuclear energy—which was so low compared with its fossil-fuel counterparts that he considered it (to borrow Anderson’s phrase) close enough to free to round down. Generating and distributing electricity, however, requires a vast and expensive infrastructure of transmission lines and power plants—and it is this infrastructure that accounts for most of the cost of electricity. Fuel prices are only a small part of that. As Gordon Dean, Strauss’s predecessor at the A.E.C., wrote, “Even if coal were mined and distributed free to electric generating plants today, the reduction in your monthly electricity bill would amount to but twenty per cent, so great is the cost of the plant itself and the distribution system.”

    This is the kind of error that technological utopians make. They assume that their particular scientific revolution will wipe away all traces of its predecessors—that if you change the fuel you change the whole system.
  • UPDATE: A Squidoo site has been set up to aggregate lots of the arguments for and against "Free." As you can tell from above, I think Gladwell brings some reality to the debate. I also think Mitch Ratcliffe's argument that free is part of a business strategy but not an entire business plan carries some weight. And Seth Godin is right when he says the editor's role to sort through all this takes on more importance -- something I'm not sure newsrooms understand as they jettison copy editors instead of retraining and repurposing their talents, which can be a good match for this. One thing, of course, is certain, there will be lots of arguments about this - and none of it is really new. Back in 2002, Clay Shirky was writing about the paradox of the amateur. (And here's the short link to Fin O'Reilly's post that kind of runs out of the margins in the comments.
Happy holiday weekend!

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Tuesday, June 30, 2009

Unleash the copyright beast against the 'Beast'?

Yesterday, I pointed to the misguided comments by Judge Richard Posner, who suggested we ban linking -- and -- paraphrasing without the rights-owner's consent.

Now, from Cleveland comes a suggestion that is a tad more reasonable, but still troubling. Under the headline "Tighter copyright law could save newspapers," columnist Connie Schultz is promoting the work of the brothers Marburger who suggest resurrecting the old AP v. International News Service case and using the concept of "parasitic agcregators" to deny the ability of sites like the Daily Beast and Newser to rewrite and aggregate other news outlets' copy.

One suspects the real target here, however, are the hundreds of TV and radio stations who have done this long before the Intertubes and who have long been a bone stuck in newspapers' craws (and which Schultz briefly mentions).

So the Marburgers -- David, a First Amendment lawyer, and Daniel, an economics professor -- came up with the essence of a two-point plan (PDF) as relayed by Schultz:
  • Aggregators would reimburse newspapers for ad revenues associated with their news reports.
  • Injunctions would bar aggregators' profiting from newspapers' content for the first 24 hours after stories are posted.
For some papers, that last point may be the only value proposition they've got going in a world of otherwise largely "processed" news, and it's probably better than a total paywall. But not much.

There are so many ways to evade it. Are we going to have the "paraphrase police" out in force?

And are there really that many aggregators that are parasites to the extent they are cannibalizing traffic? (The authors pointedly say Google is not the problem.) And then there is this from Schultz herself:

Newspaper industry leaders are marinating in a brew of inaction and indecision. John Sturm, president and CEO of the Newspaper Association of America -- the chief lobbyist for newspaper publishers -- says his board of directors is considering various plans of action and hopes to agree on one "by the end of the year."
Let's hope some sanity prevails before then.

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Monday, June 29, 2009

New views of plagiarism in a new age

If you want a good give and take -- and some eye-opening comments on how some folks view plagiarism in a completely different light in the social media age -- check out this from early last week about Chris Anderson's upcoming "Free" and its apparent liberal use of Wikipedia entries and some other sources without credit:

http://www.vqronline.org/blog/2009/06/23/chris-anderson-free/

The comments are the most interesting.

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Lifestreaming

Well, Steve Reubel of the well-read Micro Persuasion blog has taken the plunge into "lifestreaming."

Somewhere between Twitter and blogging, lifestreaming is, to my mind, blogging for the peripatetic.

OK, it's a little more than that. It's really about being able to more quickly inject yourself and your thoughts, etc., into the ever-growing stream of online social networking/conversations. It's about "The Flow," as Stowe Boyd described it.

I have noticed that I am starting to get as many comments on this blog's posting on Facebook as on here. That's an interesting sign that has me looking at things like Posterous or Tumblr. We'll see. For now, when I write I tend to write a bit longer. But the idea of being able to manage the hub and "spokes," as Rubel puts it, through one site is interesting.

Rubel has a bit more on why he's "lifestreaming" and specifically notes that blogging just seems too slow and "needs a reboot." Since he's been at the front of documenting a lot of the changes for the past five years, it's worth paying attention.

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Posner's solution: Ban linking, paraphrasing

The old saying is that bad cases make bad law.

The danger is that ridiculous thinking out loud by respected jurists could make very bad law.

Let's hope the legislative and judicial communities do not take up the suggestion from U.S. Court of Appeals Judge Richard Posner that it may be time to expand copyright law to ban not only linking, but paraphrasing, without the rights-holder's consent.

This is seriously flawed in so many ways.

Let's just consider what this would do to search, the only really practical way to begin to even find, let alone comprehend, the vast amount of information being created. So could a search engine link to any company's copyrighted page, for instance?

Erick Schonfeld of Tech Crunch had an effective response in the Washington Post:

Much of what Posner wants to outlaw is public discourse. Why is it okay for people to talk about the day's news in a bar or barber shop, but not online? People should be able to discuss the day's news on the Web without fear of violating copyright law. The natural way people discuss things on the Web is by quoting and linking to the source. (Except maybe Posner, he doesn't seem to link to much of anything in his blog posts).

Posner never squares his position with freedom of speech or fair use rights. He doesn't even mention them. Yet those are precisely the rights which allow me to paraphrase his argument without his permission so that I can disagree with it.
Posner calls sites linking to newspapers "free riders," but Schonfeld notes that a link in itself is valuable in driving traffic to a site.

We'll just assume the judge has had his little joke and is chuckling at the hand-wringing. If not, put a stake in this vampire of an idee.

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WOWO history


Early in my career, I had the great fortune to work for Group W - the old Westinghouse Broadcasting in Philadelphia and Fort Wayne.

Fort Wayne's WOWO, at 50,000 watts, clear channel was the most fantastic place to work in the mid-1970s. DJs with great pipes and great personalities like Ron Gregory, Chris Roberts, Calvin Richards and Bob Sievers. And a great newsroom with folks like Dugan Fry, Jerry Hoffman, Bill Fisher, Ed Kasuba, Debbie Lowe and Art Salzberg -- and immediate on-air access to the famed Group W network.

Now, Randy Meyer has put together a wonderful tribute site to the old "WOWO 1190." He's done it up right at http://historyofwowo.com. It's got airchecks (the 1973-75 one of Calvin Richards and Ron Gregory (MP3) was the beginning of my stint there - a snippet of one of my newscasts is very near the end - 43 minutes in), some of the great old jingle packages (MP3), photos, etc.

If you really want a taste of what music-news radio in its heyday was like, head on over to the site. I've got to go rooting through the attic to see if I have anything left to send Randy. Anyone else out there with old WOWO mementos, consider contacting him as well.

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Thursday, June 25, 2009

Use common "action" words

Too many news Web sites still use "journalism" terms as they try to move people around the site.

"Multimedia," for instance - when was the last time you said "let's go out and shoot some multimedia of the kids playing"? Or "video," "audio," etc. Yeah, none of those are greatly offensive or confusing, but they work against you online.

Simply put, your online site is a retail store - much of the psychology of retail applies. You want users to do something; to do that, use common action words: "read," "watch," "listen." Use labels like "photos and video" instead of multimedia. And try things like "your photos and video" and "our photos and video" to be more conversational (or even use "pictures" instead of "photos').

I've been working with a small daily S.C. paper this summer, The Item. It's started adopting this nomenclature. What do you think?

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Getting it right on Sanford coverage

Kudos to The State newspaper for getting it almost all right on covering the tragic story of South Carolina Gov. Mark Sanford.

The paper very effectively used its Web site to get all sorts of information up quickly. Once it got confirmation that the e-mails between the governor and his Argentinian paramour were legit, it posted many of them. As a result, it got lots of exposure including debriefs on the late-evening news shows locally and on cable.

It put up a timeline to help people digest the story.

It posted a link to a Twitter search for "Sanford."

It made sure all the elements were accessible from each page.

It put up a poll, etc. (About all it didn't do was play the theme from "Sanford and Son," a rather tacky little move done by "The Takeaway on public radio.

Now, a few minor observations -- not really criticisms, but something to chew on:
  • The State is a McClatchy paper. Things tend to "go away" into the archives after a week or so. I would hope that does not happen here.
  • I would hope that once things die down, the paper creates a "microsite" for all the coverage. And I would hope the paper would give it an easy-to-think-of URL, such as thestate.com/sanford
  • It would have been very useful if the stories all had a "sanford" tag - or "sanford affair." Too many news organizations still don't use tagging. Yes, microsites are useful, but the tagging gives another way for people to easily access the thread of a story.
  • The timeline is good, but why isn't it interactive? This is another way to help people easily organize "the story."
Again, we have to remember that "the story" is no longer an individual river of text or a specific path through a Web site. Your users will define "the story" by how they meander through all the elements (for me, the story is the e-mails, but for someone else it might be Sanford's political orientation and presidential aspirations dashed, and for yet another person it might be Jenny Sanford and how she has handled this). The more we can do to give them the navigational and interpretive tools, the better.

None of this, however, takes away from the fine job The State has done.

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Wednesday, June 24, 2009

Nielsen: Let folks see passwords they're typing

Web usabilty expert Jakob Nielsen is out today with a call to eliminate password "masking" -- you know, that row of asterisks or bullets you get when you type your password into a Web form.

He makes a lot of sense.

Nielsen argues that masking passwords makes people less confident and more error-prone, and ultimately less likely to log in on your site. That might be a stretch. But I think his second argument is right on point:

The more uncertain users feel about typing passwords, the more likely they are to (a) employ overly simple passwords and/or (b) copy-paste passwords from a file on their computer. Both behaviors lead to a true loss of security.

As for fears of someone looking over your shoulder while you type, Nielsen essentially calls that balderdash.

Apple, for instance, has an option you can click when entering a wireless encryption password that lets you see all those mind-numbing hexadecimal characters as you type them in. And if you were afraid someone was looking over your shoulder, you could unclick it.

I think that's a great idea online.

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Broadband access grows

Pew is out with a report that says almost two-thirds of Americans now have broadband access - up 15 percent from a year ago. The average price also is up - to $39 from $34.50 a year ago.

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Sanford

I am watching Gov. Mark Sanford implode on live TV. (You can find all the stories easily on the Web. No need for me to link.)

I stay far away from politics on this blog for a reason. Yet, it is impossible to watch what has gone on in this state for the past eight years, and all the recent rancor and bile over Sanford's refusal of federal stimulus money, etc., and not just shake my head in pity, shame, sorrow, frustration and anger.

What I wrote on Facebook:
Watching the news conference. Not surprising in one way, so WTF unbelievable in another. Clinton raised infidelity to an art, the GOP has just made it into widgets.

I'll let all the pundits take it from here. (But, damn, do I wish I were back running a statehouse bureau.)
----

OK, after listening to the talking heads, a couple of quick observations:
-- I'm not a betting man, but I'm betting Sanford will resist resigning. I'm not sure he wants Lt. Gov. Andre Bauer (known to be a bit flaky himself) in the seat of power and with a head-start on next year's governor's race.
-- I'm not sure House Speaker Bobby Harrell and others who have eyes on the governor's office want Bauer to have that either. (For now Harrell et al. are staying civil.)
-- Sanford already was a lame duck. Now he's a dead duck. He can just about give up any chance of getting anything he wants past the Legislature in his final year.
-- Katon Dawson, former state GOP chair, told Fox News that other pols were "lining up" to fill the vacuum. They were lining up anyhow. Now they can just be more open about it.

Not that Sanford had much influence in this anyhow, but this pretty much takes away any power of suasion he might have had to keep the GOP rabble sort of civil leading up to the 2010 election. Now, it's get out the knives and other weapons. This promises to be a bloody spectator sport.

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Can news agencies just do 'good enough'?

That's essentially the bottom-line question of ex-Reuters man Philip Stone in Follow the Media.

It's going to be difficult. It's a result of the legacy of the news wires and the pressures the grew in the halcyon days of the 1980s and '90s.

Before then, the AP, for instance, had state offices that were fairly lean but were able to put out decent state reports because of the abundance of local media - PM papers, radio stations with news departments in about every county seat, etc.

In the '80s and '90s, covering such routine local stories started to become a bit unfashionable in metro newsrooms. In addition, the papers had started on their bureau cutbacks. (Remember, many states had at least one paper that saw itself as the state's paper of record, with far-flung bureaus. In Iowa, for instance, it was the Register. In Rhode Island (OK, far-flung there would be a little stretch) it was the Providence Journal. In South Carolina, The State had bureaus as far away as Beaufort, for instance.)

The call went out to the wire services more and more to take over more and more of those stories. It worked, for a while. And the culture that developed was that more and more kept members happy (and quiet) -- a good thing.

Then the bottom fell out. AP is buying out staff and consolidating desks at regional hubs, for instance. But that also means doing less. And let me tell you, one of the biggest complaints I hear in S.C. newsrooms is that the AP wire here, for instance, is a shadow of its former self. (I hear the same complaints from friends in other states.)

So if you are a wire service manager and your job security depends in at least part on not having member complaints, what would your reaction be, even if reason told you cutting back probably is critical.

AP is making the changes, as are other wire services. But it's a race against time -- and the members.

It's also a struggle against an idolatry of a false reality that AP loves to trot out as evidenced by this from a Columbia Journalism Review Article (you'll also find it retold on page 3 of AP's own reporting "Reporting Handbook" by Jerry Schwartz):

As the story goes, Mahatma Gandhi was released from an Indian prison in 1932 in the middle of the night to elude the press. He was taken to a remote railroad station where darkness obscured his identity. But then an intrepid Associated Press reporter named Jim Mills appeared out of nowhere.

It was not the first time the reporter had tracked down the holy man to land a scoop. An impressed Gandhi quipped: "I suppose when I go to the Hereafter and stand at the Golden Gate, the first person I shall meet will be a correspondent of The Associated Press."

AP emblazons that apocryphal quote on T-shirts as an emblem of its huge international footprint.
AP and the other wire services may be able to pull it off - but it will be a struggle for all these reasons.

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Monday, June 15, 2009

Another link shortening - integrate to Twitter

So many link-shortening services seem to be proliferating. Just came across tri.im (OK, I'm slow in the uptake) that allows you to shorten and send to Twitter in one swoop.

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Shirky on emotion as more central in news environment

Worth Watching: The Ideas Project's short-take interviews with Clay Shirky on the emotional aspects of news now taking center stage along social networks and some of the implications.

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